Shipping policy

Processing Times

Orders are typically processed within 3-5 business days.

Shipping Policy

Orders are typically shipped 2-5 business days after order fulfillment.
If your shipping method includes a tracking number, you will be able track your order once it has left for delivery.

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Note: Sticker-only orders qualifying for free shipping currently do not include sticker sheets, and will be shipped via Canada Post without any tracking, to offer you the lowest shipping costs as often as possible. 

We use Canada Post to ship all orders. We create, collect, package and ship each order with much care ✨ once the order has officially left for shipment, we will not be held responsible for any damages or delays that may occur.

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Kindly take note that when placing an international order(s) (outside Canada) customers are solely responsible for all costs of customs and import taxes that may be incurred.

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(Sour Sugar Studio respectfully reserves the right to process/ship orders outside of these windows if any unforeseen circumstances that may prevent order shipment occur).